How PalmsBet Achieved 75% Engagement with an AI Sportsbook Assistant
Business

How PalmsBet Achieved 75% Engagement with an AI Sportsbook Assistant

Georgi Apostolov
Jan 10, 2024
5 min read

A New Standard in Sports Betting: What AI Assistants Unlock for Sportsbooks

The days of winning user trust with just odds and UI are over. Operators need a new edge — one that’s intelligent, branded, and built for how users actually engage.

At SSTrader, we’ve built the first AI infrastructure layer that delivers just that: A fully branded, prompt-driven Assistant that turns raw data into dynamic insight — live, contextual, and on demand.

What Happened with Palms Bet?

One of Bulgaria’s top regulated sportsbooks, Palms Bet, integrated our AI assistant, BetBuddy, directly into their platform.

In just 10 months:

  • 75% of bettors engaged with the assistant
  • ✅ Users reported higher confidence pre-match
  • ✅ BetBuddy became part of the daily user flow, not just a feature, but a companion
“It’s not just about predictions, it feels like you’re betting with someone who understands the game.”

⚙️ Not Just AI — Operator Control

SSTrader isn’t a plugin. It’s your new AI content partner.

What you get:

  • Proprietary machine learning metrics (Predicted Goals, Corners, Momentum)
  • A fully brand-customizable assistant - tone, language, logic
  • Delivered via API or widget
  • Controlled entirely by natural language prompts

No dashboards. No filters. No waiting.

Why It Works

  • Engagement → More sessions, more intent
  • Conversion → Faster, clearer paths to the bet slip
  • Brand equity → Your voice. Your AI. Your experience

And the best part? You control everything.

Built with Visionaries

Alexander Sjarov, Chief Sports Betting Officer, Palms Bet, commented:

“We’re very happy with our collaboration with SSTrader. Together, we’ll launch another product that will redefine the player experience.”

Palms Bet moved first. Now their AI assistant is a core layer of their pre-match flow — and more is coming.

📩 Ready to Launch Your Own?

If you're a sportsbook, platform, or media brand ready to do more than show odds — let’s talk.

  • ✅ Fully branded
  • ✅ Predictive, real-time content
  • ✅ Controlled by your team
  • ✅ Built for scale

The AI is ready. Now it's your move.

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